Payment Terms

At Lovebies, we are committed to providing a secure, clear, and convenient checkout experience. These Payment Terms explain the payment methods, currency, authorization process, billing verification, and other payment-related conditions that apply to purchases made through www.lovebies.com.

1. Accepted Payment Methods

Lovebies currently accepts the following payment methods:

Credit and Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • UnionPay
  • Elo

Digital and Express Payment Methods

  • Shop Pay
  • PayPal
  • Google Pay

Shop Pay installment options may be displayed to eligible customers at checkout. Availability, approval, payment schedules, and other applicable conditions are determined by Shop Pay and its service providers.

The payment methods available for a particular order are those displayed during checkout. Availability may vary depending on the customer’s device, browser, location, card issuer, and payment provider.

2. Currency and Pricing

All prices on www.lovebies.com are displayed and processed in U.S. dollars (USD) unless otherwise stated.

The total amount payable, including the product price, shipping charges, discounts, and applicable taxes, will be displayed before the customer completes the purchase.

Customers using a payment method issued in another currency may be charged currency-conversion fees or other fees by their bank, card issuer, or payment provider. Lovebies does not control or receive these fees.

3. Payment Authorization

Payment is required when an order is placed.

By submitting an order, the customer confirms that:

  • The payment information provided is complete and accurate.
  • The customer is authorized to use the selected payment method.
  • Lovebies and its payment providers may authorize and process the payment for the order total.
  • The billing information provided may be used to verify the transaction.

Submitting an order does not guarantee acceptance. An order may be delayed, declined, or canceled if the payment cannot be authorized or if additional verification is required.

4. Billing Verification

To help prevent unauthorized transactions and protect customers, we may review billing information or request additional verification before processing an order.

Please ensure that the billing name, address, and other payment details match the information held by the card issuer or payment provider.

If verification cannot be completed, the order may be placed on hold or canceled. If assistance is required, we will contact the customer using the information provided with the order.

5. Payment Security

Payments made through our website are processed through secure, encrypted checkout systems and authorized third-party payment providers.

Lovebies does not have direct access to customers’ complete credit or debit card numbers. Payment information is handled according to the security and privacy standards of the applicable payment provider.

Customers should not send complete card numbers, passwords, or other sensitive payment credentials by email or telephone.

6. Declined or Failed Payments

A payment may be declined for reasons including:

  • Incorrect card or billing information
  • Insufficient funds
  • An expired card
  • Restrictions placed by the card issuer
  • A failed security or fraud-prevention check
  • The payment method not being supported for the transaction

If a payment is declined, customers should verify their payment information or contact their bank or payment provider. Lovebies does not control approval decisions made by card issuers or payment providers.

7. Order Confirmation

After a successful order submission, customers will receive an order confirmation at the email address entered during checkout.

If the payment is unsuccessful, the order may not be created or processed. If a confirmation email is not received, please check the spam or junk folder before contacting us.

Lovebies reserves the right to cancel an order if payment cannot be verified, the item is unavailable, the order information appears incorrect, or the transaction presents a security concern. If payment has already been collected for a canceled order, the applicable amount will be refunded to the original payment method.

8. Discounts and Promotional Codes

Only valid discounts displayed on our website or issued directly by Lovebies may be applied to an order.

Unless otherwise stated:

  • Promotional codes must be entered during checkout.
  • Discounts cannot be applied after an order has been completed.
  • Multiple discounts may not be combined.
  • Promotional offers may have eligibility requirements or expiration dates.

The final discount and order total will be shown before payment is submitted.

9. Refunds

Approved refunds are issued to the original payment method used for the purchase.

After a refund is processed, the time required for the funds to appear in the customer’s account depends on the bank, card issuer, or payment provider. Original shipping charges and other fees will be refunded only when required by our Return & Refund Policy or applicable law.

Please review our Return & Refund Policy for complete information about return eligibility, instructions, and refund processing.

10. Taxes and Additional Charges

Applicable taxes and other required charges will be calculated and displayed during checkout based on the order and delivery information.

Lovebies does not charge undisclosed payment fees. However, a customer’s bank, card issuer, or payment provider may apply currency-conversion, international transaction, installment, or other service fees. These external fees are not controlled by Lovebies.

11. Changes to These Payment Terms

We may update these Payment Terms when our payment methods, checkout process, business practices, or legal obligations change. Any revised terms will be posted on this page with an updated revision date.

12. Contact Us

For questions about a payment, charge, refund, or order, please contact us:

Store Name: Lovebies
Website: www.lovebies.com
Customer Support Email: hello@lovebies.com
Customer Support Phone: +1 913-233-6196
Business Address: 6040 Kimberly Ct, Haltom City, TX 76137, United States
Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time (CT)

Please include your order number when contacting us about an existing purchase.